Terms and Conditions

DISPATCH - Plants will be dispatched as soon as possible following receipt of your order normally within 3 working days. No plants will be sent during adverse weather conditions, or during holiday periods.

QUALITY OF PLANTS ON ARRIVAL - Please unpack the plants immediately they are received, plant out or pot as necessary, and stand them in a cold greenhouse or cold frame if not being planted immediately. Water as necessary. Please let us know within 14 days of receipt if you are not entirely satisfied with your plants. We will respond promptly.

Save on postage costs: All Primulas and Auriculas are posted bare-root (compost removed or reduced, but damp) all year round. Please note that auriculas and primulas do very well when re-potted or planted from bare-root dispatch.

SUBSTITUTIONS - Only occasionally will we have to substitute for plants no longer in stock.  We will contact you before dispatching your order. Please let us know those that are acceptable. If you leave this to us we may pleasantly delight you!

All plants supplied are of mature flowering size. (They will flower the very next season)

Prices quoted BOTH ON AND OFFLINE are in Sterling (GBP).


Correctly addressed Parcels
Please ensure that your address is correct. Use Capitals and spaces where appropriate. The address labels are printed from the details that customers enter on their account, we cannot be held responsible for items delayed or wrongly delivered due to an incorrect postal address.

UK Customers' plants are sent by Royal Mail to reduce transit time. Small orders of plants will be sent by standard first class post. There is no tracking information with standard delivery. Larger orders (over 2kg) will usually be sent by standard parcel delivery. Orders received after midday on the Wednesday will usually be sent the following week.


Your access and use of this site is deemed to constitute your acceptance of these Conditions of use, and takes effect from the date and time on which you first use this website.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any other user or third party.

This website is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, completeness and accuracy.

We do not warrant or represent that the functions contained in the material available on this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy or reliability of the materials.

In no event will we be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, or loss of profits, arising out of or in connection with the use of this website or reliance on its content.

The material on this website may include the views or recommendations of third parties, which do not necessarily reflect our own views, or indicate our commitment to a particular course of action. We assume no responsibility or liability arising in respect of any such third party material.


We are not responsible for the content of any linked site.

Links on this site may lead to other websites which are not under our control. Listing and linking should not be taken as an endorsement of any kind. We accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.


We make every effort to check and test material at all stages. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malware, malicious computer code or other forms of interference which may damage your own computer system. It is always wise for you to run an up-to-date anti-virus program which checks inter alia on all material downloaded from the internet, and maintain a fully-functioning firewall.
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.


All material featured on this website is subject to Copyright protection unless otherwise indicated. All material (including logos and banners) displayed on this website are the property of the site owner 'Philip Bankhead (Peninsula Primulas)' and may not be used without their express consent.


We accept no liability for any failure to comply with these Website Conditions of use. If any of these Website Conditions of use are held to be invalid, unenforceable or illegal for any reason, the remaining Website Conditions of use shall nevertheless continue in full force.


These Website Conditions of use shall be governed by and construed in accordance with the laws of Northern Ireland. Any dispute arising under these Website Conditions of use shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

Last updated 3 August 2021